Here's a quick list of advantages that we're excited to bring your organization.

Breadth of Experience: The average tenure of our technical staff is ten-plus years. We are experts in our field, and are passionate about what we do. Project managers and architects have touched a large variety of systems and technologies, are familiar with their inner workings. This "inner workings"-type knowledge allows a quicker, more accurate diagnosis in a break/fix situation, and a more trouble-free implementation in a project setting.

Variety of Services: From break/fix, to cabling, web/email hosting, and infrastructure services, we offer a single point of contact for almost every IT service you may need. Among services offered are security systems and monitoring, access control, and video surveillance.

"Dual Mode": Services and management can be rendered either as a "fully-outsourced" model, whereby we provide everything from equipment leasing to helpdesk services, or as a "supplemental service" where in-house staff takes care of the "Day-to-Day" tasks, and we step in to help plan and implement project, overhaul, migration, and heavy break/fix service.

Unique Processes: Experience in the large enterprise led us to develop processes that allow the small-to-mid-sized business (SMB) to benefit from technologies and processes that were previously unheard-of in the SMB sector. These are not simply "bells and whistles": they result in real gains in productivity, reliability, and savings in total cost of ownership. As an example: Imagine, for a moment, if a workstation fails. Traditionally either someone in-house or a consultant, would need to re-install the operating system, the user's applications and documents, etc. The cost of this scenario is high in lost productivity, and resources. Through our process, the end-user could either sit at another workstation, log on, and start working, or have a reimaged workstation complete with all of their applications with a few mouse clicks in a matter of minutes.

Quick Turn-Around: Various turn-around time agreements are available, ranging from next-day to 2 hours. Consistent turn-around times allow reasonable expectations to be set, and for those expectations to be met.

Billing & Project Management Excellence: By leveraging the functions of our POServ™ system, we are able to turn over invoicing for per-incident work immediately upon the technician's completion, in most cases. This prevents the "big bill" at the end of the month. The system helps you track project expenses, assets, users, passwords, and more! Clients are able to see what work is scheduled, project completion progress, even the status of materials that are on-order.

Competitive Pricing: Our internal process models allow us to provide some of the most competitive pricing in the industry for our expertise level. To make our services even more affordable and budgetable, maintenance and flat-rate project packages are available on a pre-paid basis, some of which allow for "roll-over" of unused services. Contact us today and ask to have a plan custom-tailored to your needs and budget.